So, the pine tree over the garage has developed a noticeable lean, the ash tree in the backyard looks like it might be infected by the Emerald Ash Borer, or the oak over the neighbour's house has a huge dead branch in it. Time to call in a tree works company. But who do you choose, and what questions should you be asking to make sure you're getting professional tree service and a qualified, fair quote?
Do you have liability insurance, WSIB or equivalent?
You should never — we repeat, NEVER — hire a company that can't provide proof of insurance on request. Homeowner's insurance policies don't usually cover contractors working on your property. Liability insurance covers you for damages resulting from contractors working on your property. WSIB covers employees should they get hurt on the job and require medical treatment or be forced to take time off work, and shows that a company genuinely cares about its workers.Even though we do everything in our power to ensure the safety of people and property on our job sites, tree work is incredibly dangerous and full of uncontrollable variables. Unfortunately, accidents do happen — so make sure you and the company you hire are covered before any work begins.
Is your crew trained?
Arborist and tree care worker certification in Ontario is largely unregulated and/or voluntary. That being said, all tree service companies must comply with Ministry of Labour and Ministry of Transportation regulations. A professional tree service company will demonstrate their commitment to the industry by becoming members of trade organizations like the International Society of Arboriculture (ISA) or the Tree Care Industry Association (TCIA), and will go above and beyond to ensure their employees are trained and following industry best practices.Potential contractors who can provide proof of worker certification in the various skills necessary for tree work — Working at Heights, Chainsaw Operator, First Aid/CPR, Production Tree Removal and Rigging, Crane Operator, etc. — demonstrate a commitment to constant education, safety, and quality.
Do you use specialized equipment?
Every tree presents a unique set of circumstances and challenges that often requires the use of specialized equipment ranging from pole pruners to skid steers, heavy cranes, and bucket trucks. That said, fancy equipment is not always a marker of high-quality workmanship. It's always best to talk to your neighbours or ask for references from a potential contractor about past work.The saying 'to a man with a hammer, everything is a nail' applies to tree work. Just because a company has a bucket truck or crane doesn't mean it's the best tool for your specific job. Talk with your potential contractor about their removal plan. A skilled tree worker will be able to walk you through exactly what they are going to do, what equipment they are going to use, and why that's the best choice for your job.
Other important questions to ask when hiring a tree care company
- How long have you been in business?
- Can you provide references?
- Can you provide a written estimate? Is there a charge for it?
- What factors influence the cost of the work?
- Do I have to be home when the work is done?
- Do you work during the winter?
- Does your estimate include haulage of brush/wood and cleanup?
- How soon can the work be started, and how long will it take?
- What forms of payment do you accept?
- Do you require a deposit?
- What other services do you offer?
At Axe & Wedge Tree Works, we're happy to answer every one of these questions before any work begins. We provide written estimates, carry full liability insurance and WSIB coverage, and our crew includes ISA Certified Arborists and TCIA-accredited professionals. If you're in Simcoe County and need professional tree care, give us a call.
